Option to Open Image/PDF Attachments in Browser

Idea shared by Jim Rosemary - 10/3/2022 at 1:52 PM

Under Consideration

We've heard from a number of webmail users who are frustrated by having to download attachments in order to view them. I understand this should be the case for any attachments that require software on the user's machine in order to view them (like a Word doc or an AutoCAD file). But it would be very handy if users had an option to view attachments like images (GIF, JPG, PNG, WEBP) or PDF's directly in the browser. Can this be implemented in a future release?

Jim Rosemary
New Tech Web, Inc.

6 Replies

Reply to Thread

Tony Scholz Replied

10/4/2022 at 5:00 PM

Employee Post

Hello Jim,

We do have this on our radar for a future release. Thank you

Tony Scholz

Lead Network/System Administrator

SmarterTools Inc.

www.smartertools.com

Jay Altemoos Replied

3/8/2023 at 9:21 AM

I just upvoted this as well, we have clients that would like this feature. I know you won't be able to give an exact time frame on this, do we know if this is on the roadmap for this year?

Montague WebWorks Replied

1/31/2025 at 10:20 AM

I just switched a customer who was on M365 to SM and their first question was why is it so complicated to open an attachment when in the webmail interface. It needs to be downloaded, then opened from there. Why can't it just open directly from the server into the viewing app, whichever it may be, including a new tab in the browser (or pop-up). PDF, PNG, JPG, etc., can all be opened directly in the browser. Please add this to a near-future release, or I'll never hear the end of this one.

Mik MullerMontague WebWorks

Curtis Kropar www.HawaiianHope.org Replied

2/4/2025 at 10:35 AM

Hey Tony. I seem to remember an earlier version of SmarterMail did this ? Like version 12 or 14 ?

www.HawaiianHope.org - Providing technology services to non profit organizations, low income families, homeless shelters, clean and sober houses and prisoner reentry programs. Since 2015, We have refurbished over 11,000 Computers !

Daniel Replied

2/4/2025 at 11:33 PM

This would be nice yes !

(ot is there a method on how we can use send to mail -> with webmail ?)

Zach Sylvester Replied

2/5/2025 at 7:46 AM

Employee Post

Hello,

I know it's not exactly what you're looking for, but we recently added the ability to preview attachments with OnlyOffice. We also made the attachment images larger so that they are more useful.

Kind Regards,

Zach Sylvester

Software Developer
SmarterTools Inc.

www.smartertools.com

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