Back to Community Threads
3
SmarterMail Administrators IP Restrictions: add the possibility to use also IP Netmask / IP classes (ex: 192.168.2.0/24 or 192.168.2.0/255.255.255.0)
Problem reported by Gabriele Maoret - SERSIS - 8/24/2022 at 11:39 PM
Submitted
In SmarterMail, when you define an IP Restriction, you can only enter either a single IP (example: 192.168.2.2) or a range of IPs (example: 192.168.2.2-192.168.2.100):


If I try to enter an IP class (example: 192.168.2.0/24 or 192.168.2.0/255.255.255.0), SmarterMail let me  click on OK, but then this is not registered (I don't know if it is a BUG or by design):





I propose to also enable the use of IP classes.
Gabriele Maoret - Head of SysAdmins at SERSIS
Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)

3 Replies

Reply to Thread
1
Kyle Kerst Replied
8/25/2022 at 4:25 PM
Employee Post
Hey Gabriele, I believe this should take CIDR class entries as well. I did a quick test on this here though and ran into some interesting behavior as well. I'm going to make a note to get this tested further and should have some feedback for you early next week. Have a good one!
Kyle Kerst System/Network Administrator SmarterTools Inc. (877) 357-6278 www.smartertools.com
0
Kyle Kerst Replied
8/29/2022 at 4:17 PM
Employee Post
I went back through our help and this area actually only supports a single IP address or a range (like 10.1.1.1-10.1.1.10) and is not set up to handle CIDR ranges. So, this will be a feature request after all. I'll get that submitted for you!
Kyle Kerst System/Network Administrator SmarterTools Inc. (877) 357-6278 www.smartertools.com
0
Zach Sylvester Replied
8/29/2022 at 4:34 PM
Employee Post
Hey Gabriele, 

Just wanted to add to Kyle's response here. 
As a workaround, you could do
192.168.50.0 - 192.168.50.254
 This should have the same effect as 192.168.50.0/24 

Kind Regards, 
Zach Sylvester System/Network Administrator SmarterTools Inc. (877) 357-6278 www.smartertools.com
Back to Community Threads

Reply to Thread

Related Knowledge Base Articles

Cannot Receive Mail MessagesSmarterMail > Troubleshooting
Set up SmarterMail as an IIS Site (IIS 7.0/7.5)SmarterMail > Server Configuration and Management
SmarterTrack/WHMCS Addon ModuleUtilities and Conversion Tools
Set up Autodiscover for SmarterMailSmarterMail > Installation and Configuration
Set up SmarterMail as an IIS Site in IIS 8SmarterMail > Server Configuration and Management