I Douglas!
There's no complains in how Gmail app works.
Simply there'are customers that want completely separate their business email from their personal email.
Stated that almost everyone have a Gmail account in Android, the best solution seems to have a separate app to use with SmarterMail.
Gabriele Maoret - Head of SysAdmins at SERSIS
Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)