MAPI - Deleted Messages Shown as Stikethrough
Problem reported by Jay Dubb - 7/14/2022 at 3:53 PM
Client is on Outlook 2021.  I know that with IMAP in Outlook the user can choose whether to hide, or show with strikethrough font, messages that have been "deleted".  There is a View Settings option for that.

I've never known this to be a MAPI option, but we have a client on Outlook 2021 using MAPI, and his deleted messages are shown with a strike-- and we cannot find any View options to hide them.

They are ALSO displaying in Webmail in TWO places-- in the Inbox with strikethrough, and in the Deleted folder.


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