Cloud backup email server
Question asked by Bill Morgan - 5/22/2022 at 6:01 AM
Answered
Hi,
I am trying to set up a cloud backup smartermail email server. I have tried Azure and AWS and both are blocking port 25. Does anyone have a suggestion of a cloud server option that I can use for a backup system? This system will just be an emergency system to hold email until the main server is back up although I may look at cloud hosting in the future.
Thanks,
Bill Morgan
Manuel Martins Replied
Hi,
We have a Backup Server on Azure and on time of installation we had to ask permission to Microsoft throught Azure Support to Open port 25, we had to sign a declaration taking the full responsability for it and the correct use of Port 25.
You have to contact Azure Support and see what is needed to Open 25 Port.
Kyle Kerst Replied
Employee Post Marked As Answer
Hello Bill! You should be able to use AWS after requesting they unblock port 25. You can start that process here: https://aws-portal.amazon.com/gp/aws/html-forms-controller/contactus/ec2-email-limit-rdns-request I hope that helps!
Kyle Kerst Acting IT Manager SmarterTools Inc. www.smartertools.com
Linda Pagillo Replied
Hi Bill! I have had this same issue with Azure in the past. In my case, they refused to open port 25 no matter what. Since that was the case, I had to go with another server host which allowed 25. If AWS refuses to open 25, for you for any reason, please let me know and I will refer you to a host that will allow it.
Linda Pagillo Mail's Best Friend Email: linda.pagillo@mailsbestfriend.com Web: www.mailsbestfriend.com Authorized SmarterTools Reseller Authorized Message Sniffer Reseller
Bill Morgan Replied
I had another thought on this. Since I am only using the cloud server for backup and it will only send email to my on prem primary server, could I set up a VPN and force the cloud backup server to push all of the SMTP port 25 traffic through the VPN to my primary server? A private VPN should not have the same restrictions as a public internet port. Is there a way to set up the backup server to do this?
Manuel Martins Replied
Hi Bill, but you also need Port 25 to receive outside emails. That's not a solution.
Bill Morgan Replied
Thanks Kyle Kerst. I was able to get the port 25 restriction removed on my AWS EC2 instance following the link that you posted.

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