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Cloud backup email server
Question asked by Bill Morgan - 5/22/2022 at 6:01 AM
Answered
Hi,
I am trying to set up a cloud backup smartermail email server. I have tried Azure and AWS and both are blocking port 25. Does anyone have a suggestion of a cloud server option that I can use for a backup system? This system will just be an emergency system to hold email until the main server is back up although I may look at cloud hosting in the future.
Thanks,
Bill Morgan

6 Replies

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Manuel Martins Replied
Hi,
We have a Backup Server on Azure and on time of installation we had to ask permission to Microsoft throught Azure Support to Open port 25, we had to sign a declaration taking the full responsability for it and the correct use of Port 25.
You have to contact Azure Support and see what is needed to Open 25 Port.
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Kyle Kerst Replied
Employee Post Marked As Answer
Hello Bill! You should be able to use AWS after requesting they unblock port 25. You can start that process here: https://aws-portal.amazon.com/gp/aws/html-forms-controller/contactus/ec2-email-limit-rdns-request I hope that helps!
Kyle Kerst IT Coordinator SmarterTools Inc. www.smartertools.com
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Linda Pagillo Replied
Hi Bill! I have had this same issue with Azure in the past. In my case, they refused to open port 25 no matter what. Since that was the case, I had to go with another server host which allowed 25. If AWS refuses to open 25, for you for any reason, please let me know and I will refer you to a host that will allow it.
Linda Pagillo Mail's Best Friend Email: linda.pagillo@mailsbestfriend.com Web: www.mailsbestfriend.com Authorized SmarterTools Reseller Authorized Message Sniffer Reseller
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Bill Morgan Replied
I had another thought on this. Since I am only using the cloud server for backup and it will only send email to my on prem primary server, could I set up a VPN and force the cloud backup server to push all of the SMTP port 25 traffic through the VPN to my primary server? A private VPN should not have the same restrictions as a public internet port. Is there a way to set up the backup server to do this?
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Manuel Martins Replied
Hi Bill, but you also need Port 25 to receive outside emails. That's not a solution.
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Bill Morgan Replied
Thanks Kyle Kerst. I was able to get the port 25 restriction removed on my AWS EC2 instance following the link that you posted.

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