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I'm not seeing the Users option when I go to Settings
Question asked by John Purpura - 3/31/2022 at 1:07 PM
Answered
I am an admin that was configuring SmarterStats sites months ago. Until now it was just me and a software architecture mgr that were in the application and we both just logged in as admin. Now I have an additional user that I don't want to give admin privs to. However, when I click the gears for Settings I don't see anywhere that I can add users.

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Kyle Kerst Replied
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Hey there John! I believe we might need to clarify the authentication structure. First, you have one system administrator account and this is configured within Settings>General Settings>System Administrator. It is not possible to create more than one system administrator account in SmarterStats at this time.

If you're looking to provide a user access to a specific site's statistical data though you can impersonate that site then navigate to Settings>Users and add a new site admin user here. Have a good one John!
Kyle Kerst
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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