Back to Community Threads
2
ERR message-number is invalid
Problem reported by Lennart Eliasson - 3/10/2022 at 2:31 AM
Submitted
SM 15.7

In POP log we have a lot of this error:
"ERR message-number is invalid"
Why is that?
How can we fix it?

2 Replies

Reply to Thread
0
Lennart Eliasson Replied
3/10/2022 at 2:55 AM
Short example from POP log:

connected at 3/10/2022 10:00:01 AM
APOP xxxxxx@yyyyy.com c7b544a2ab524c27787253d9d2bdcf43
xxxxxx@yyyyy.com logged in
UIDL
uidl list given for 469 messages
TOP 0 0
-ERR message-number is invalid
top for message 0 failed. message number is invalid.
QUIT
1
CLEBER SAAD Replied
3/10/2022 at 5:04 AM
I guess that's a problem with the client. Top 0 it's a invalid message number.
Back to Community Threads

Reply to Thread

Related Knowledge Base Articles

Set up POP in Outlook 2003SmarterMail > Desktop and Mobile Synchronization
Cannot Send Email MessagesSmarterMail > Troubleshooting
Common Ticket Issues and FixesSmarterTrack > Troubleshooting
Moving SmarterMail to a New Hosting CompanySmarterMail > Domain/User Configuration and Management
Upgrading SmarterMail (Domain Conversion)SmarterMail > Installation and Configuration