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Enhance Team Workspace to allow for more participants
Idea shared by TK - 2/26/2022 at 12:46 AM
Under Consideration
This is what documentation says:
With Team Workspace video chat, you can have real-time audio and/or video chat with up to 9 particpants at the same time.  

We do often see conferences of up to 30 participants to be required and we are proposing to enhance the limits of the product to around that size. This does not mean that 30 video must be shown at the same time, this is mostly solved by showing the one who currently speaks. 

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Zach Sylvester Replied
Employee Post
Hello, 

Thank you for posting to the community. As mentioned in this article. SmarterMail's team workspaces are built on WebRTC. Increasing the number of users would increase client CPU load and bandwidth requirements. 
You can read more details about this issue in this article discussing webRTC user limits.
However, I will go ahead and submit this as a feature request and we can see what we can do. 😃 

Regards, 
Zach Sylvester Software Developer SmarterTools Inc. www.smartertools.com

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