My theory is these are likely leftover sessions that haven't timed out. You can check who is actually logging in to those accounts by checking the IPs listed in the Administrative logging for those user accounts though, and if you see any that don't match your customer's public IP address you can then blacklist as needed. On your own login, is it possible it is showing something like ::1 or 127.0.0.1 for your session? These would imply loopback and indicate you're logging on directly to the server. I hope this helps :)
Kyle Kerst
IT Coordinator
SmarterTools Inc.
www.smartertools.com