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Change favicon
Question asked by ram - 2/7/2022 at 10:13 PM
Answered
How we can change the favicon of our SmarterMail installation?

Our build used is 8055

5 Replies

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0
Zach Sylvester Replied
Employee Post
Hello, 

Thank you for posting to the community. My name is Zach I will be helping you with this question. This is a very simple process. All that you need to do is go to C:\Program Files (x86)\SmarterTools\SmarterMail\MRS on the server. After this replace the favicon.ico with one of your own. Then restart the IIS app pool. Then it should work. You might have to clear your cache however as favicons tend to get saved there. 
Please let me know if you have any questions. 

Kind Regards, 
Zach Sylvester
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
1
Stefano Replied
Hello Zach,

everytime I will update SM, do I have to replace the favicon.ico?
Thanks
1
Tony Scholz Replied
Employee Post Marked As Answer
Hello Stefano, 

Yes, this is part of the core files and will be updated every time you upgrade. Once the installer is finished running you will want to replace the favicon again. 

Thank you 
Tony Scholz
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Zach Sylvester Replied
Employee Post
Hey Stefano, 

Thank you for the question. You do need to replace the favicon.ico every time that you upgrade as the favicon gets deleted. Then when you reinstall it's replaced with the default one. 
Please let me know if you have any questions. 

Kind Regards, 
Zach Sylvester
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
TK Replied
I agree changing favicons is something we would be interested in as well, but all customization must be consistend through upgrades

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