Thank for you patience and help.
Well I did set it up for each user and overnight had a few random
Reason: The recipient does not exist"
These are the owner and office manager's email accounts.
I do have admin rights and did try to set it up but ..
I have now logged in using the admin account
The instructions at "Copy Mail Sent To and/or From a Mailbox." say
6. "In the Event Status, make sure the Event is Enabled. "
I dont see "Event Status" anywhere
9. "On the Conditions card, click on New Condition. "
I dont see any "New Condition" to click on.
Anyhow I have proceeded without those 2 things.
As you can see it has inserted the admin email into the "To Field"
So it seems to me that this event will only apply to inbound emails with "firstname.lastname@example.org" in the "To: " field. Do I need to do something else to get it to apply to ALL inbound emails ?
"If you have the owners and manager's emails included you would like run into the same issue, where they bounce back and forth to each other. "
OK so are you telling me it is not possible for them to receive ALL emails ?
Thanks in advance