Server shows loads of files in the spool folder but web interface shows none after latest update.

Question asked by YS Tech - 1/12/2022 at 7:04 AM

Unanswered

After updating this morning, I've noticed I have several thousand emails that filename starts with an x in the spool folder (all from today), are these special files that don't go through the spool or aren't recognised by the spool (even though they are in the folder)?

e.g.:

Quite a few look like valid emails, so I'm a bit concerned why they are still there!

There's also quite a few .txt files, I assume these are block lists or blacklists or something similar?

e.g.:

Is this declude filtering and then hiding them from me and the spool?

Are these messages actually going out or coming in?

I'm running the latest build 8025.

Any enlightenment appreciated.

1 Reply

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Kyle Kerst Replied

1/12/2022 at 10:22 AM

Employee Post

Hello there! We were reviewing this internally and wanted to take a look at this for you, so I am going to spin off a new ticket and will be touching base with you there momentarily.

Kyle Kerst Lead Internal Network/System Administrator SmarterTools Inc. smartertools.com

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