5
Build 7957 - Unable to sort by Disk Usage
Problem reported by Linda Pagillo - 10/19/2021 at 7:22 AM
Resolved
Hey everyone! Since upgrading to 7957, it seems as though I'm no longer able to sort Users by Disk Usage. I can still sort Domains by Disk Usage, but when I click on a domain and then view the Users, I'm unable to sort them by Disk Usage. I upgraded 3 servers this past Saturday to 7957 and the problem exists on all of them.

@SmarterTools Team...If you need me to submit a ticket, please let me know. Thanks!

Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com
Authorized SmarterTools Reseller
Authorized Message Sniffer Reseller
 

10 Replies

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0
JerseyConnect Team Replied
They removed this functionality in build 7852. You have to export the users to a CSV and then sort that way. I agree that it's rather annoying.
0
Linda Pagillo Replied
Thanks Jersey! I upgraded from much older versions to the newest so I believe I missed this issue in 7852 because I skipped over it. I appreciate the info :)
Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com
Authorized SmarterTools Reseller
Authorized Message Sniffer Reseller
 
1
Kyle Kerst Replied
Employee Post Marked As Resolution
This functionality was in fact removed as it was problematic. You can use the report system to do this though, as it will allow you to sort there. This is found under Domain Reports>Disk Usage
Kyle Kerst
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
1
Linda Pagillo Replied
Thanks Kyle!
Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com
Authorized SmarterTools Reseller
Authorized Message Sniffer Reseller
 
0
Kyle Kerst Replied
Employee Post
You're very welcome Linda!
Kyle Kerst
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
YS Tech Replied
Is it safe to upgrade to 7957 Linda?
I hear of DKIM issues?
Thanks
0
Linda Pagillo Replied
I have not personally experienced any issues with DKIM and I have upgraded 4 servers to 7957 within the past 2 weeks. That's not saying that you will not have issues, but I have not :)
Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com
Authorized SmarterTools Reseller
Authorized Message Sniffer Reseller
 
1
Kyle Kerst Replied
Employee Post
If you do have DKIM issues after upgrading please ping us right away so we can get to the bottom of it for you. :-)
Kyle Kerst
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
1
YS Tech Replied
Thanks Linda, let's hope.
2
YS Tech Replied
Installed and DKIM seems ok currently, I do have lots of issues with Team Workspaces though now, opened another thread!

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