Build 7957 - Unable to sort by Disk Usage

Problem reported by Linda Pagillo - 10/19/2021 at 7:22 AM

Resolved

Hey everyone! Since upgrading to 7957, it seems as though I'm no longer able to sort Users by Disk Usage. I can still sort Domains by Disk Usage, but when I click on a domain and then view the Users, I'm unable to sort them by Disk Usage. I upgraded 3 servers this past Saturday to 7957 and the problem exists on all of them.

@SmarterTools Team...If you need me to submit a ticket, please let me know. Thanks!

Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com

Authorized SmarterTools Reseller

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10 Replies

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JerseyConnect Team Replied

10/19/2021 at 10:21 AM

They removed this functionality in build 7852. You have to export the users to a CSV and then sort that way. I agree that it's rather annoying.

Linda Pagillo Replied

10/19/2021 at 11:47 AM

Thanks Jersey! I upgraded from much older versions to the newest so I believe I missed this issue in 7852 because I skipped over it. I appreciate the info :)

Linda Pagillo Mail's Best Friend Email: linda.pagillo@mailsbestfriend.com Web: www.mailsbestfriend.com Authorized SmarterTools Reseller Authorized Message Sniffer Reseller

Kyle Kerst Replied

10/19/2021 at 12:02 PM

Employee Post Marked As Resolution

This functionality was in fact removed as it was problematic. You can use the report system to do this though, as it will allow you to sort there. This is found under Domain Reports>Disk Usage.

Kyle Kerst IT Coordinator SmarterTools Inc. www.smartertools.com

Linda Pagillo Replied

10/19/2021 at 1:15 PM

Thanks Kyle!

Linda Pagillo Mail's Best Friend Email: linda.pagillo@mailsbestfriend.com Web: www.mailsbestfriend.com Authorized SmarterTools Reseller Authorized Message Sniffer Reseller

Kyle Kerst Replied

10/19/2021 at 2:14 PM

Employee Post

You're very welcome Linda!

Kyle Kerst IT Coordinator SmarterTools Inc. www.smartertools.com

YS Tech Replied

10/28/2021 at 8:29 AM

Is it safe to upgrade to 7957 Linda?

I hear of DKIM issues?

Thanks

Linda Pagillo Replied

10/28/2021 at 8:38 AM

I have not personally experienced any issues with DKIM and I have upgraded 4 servers to 7957 within the past 2 weeks. That's not saying that you will not have issues, but I have not :)

Linda Pagillo Mail's Best Friend Email: linda.pagillo@mailsbestfriend.com Web: www.mailsbestfriend.com Authorized SmarterTools Reseller Authorized Message Sniffer Reseller