2
Some buttons are not visible
Problem reported by Stefano - 10/18/2021 at 3:22 AM
Resolved
Hi guys,
anyone has updated to 7950/7957 and cannot see some buttons?
For example, on my server, I don't see the buttons of some user settings but I see them on others.



Anyone else has got this annoying setting?

5 Replies

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3
Marc Rainville Replied
Employee Post
Stefano,
We are aware of this issue. It seems to have surfaced with a recent Chrome update, as this started occurring last week on older builds as well as the current build.  We are working on a fix as we speak.  

Marc Rainville
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

0
Stefano Replied
Hello Marc and thanks for your reply.
It's just an annoying but, luckily the button is working well.
Thanks!
0
Gabriele Maoret - SERSIS Replied
Hope a fix can be released soon, this problem is becoming annoying for end users too...
Gabriele Maoret - SERSIS - Head of SysAdmins
Currently manages 3 SmarterMail installations (1 in cloud for SERSIS which provides service to a few hundreds 3rd party Mail Domains + 2 on premise to customers)
0
Paul Harris Replied
Any news on the bug fix for this issue.

As it was happening on build 7242, and just done an upgrade to 7957.

It seems to be Browser related.

If you have multi-column display, they would work in the first column (from the left of the display), but not in any other column afterwards.

using Google Chrome latest version as at date of post (96.0.4664.110).
3
Kyle Kerst Replied
Employee Post
These issues do appear to be related to a change in the browser itself, but we were able to identify a fix and have this implemented internally at this time with great results. That said, this fix won't be available until our next public release. This should be in the near term future, so please keep an eye on our downloads page for more detail on this: 


We apologize for any inconvenience this has introduced. Have a great day!
Kyle Kerst
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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