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Domain wide autoresponder
Idea shared by Chris - 8/4/2021 at 9:53 AM
Under Consideration
We have a customer asking if it is possible to have a company/domain wide auto-responder for Holidays when they are closed, potentially adding a picture or html as well.

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Employee Replied
Employee Post
Hi Chris,

Thanks for the great feature request! I can see how a domain level autoresponder can be extremely useful in many situations. I'll go ahead and create a ticket for this request on your behalf to get it over to our developers.
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You can sort of already do this. At least in SM 14 Enterprise. In the Domain "Events" settings.

Set Event Category as Email, 
Type as Message Received
Then under "Actions" Set the Action as Send Email. 

yes ?
www.HawaiianHope.org - Providing technology services to non profit organizations, low income families, homeless shelters, clean and sober houses and prisoner reentry programs. Since 2015, We have refurbished over 11,000 Computers !
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Employee Replied
Employee Post
That's right, Curtis, you can use an event as a workaround. However, the event would send an email to every single message received. So you can't limit it to send just once a day to each sender.

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