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Domain wide autoresponder
Idea shared by Chris - 8/4/2021 at 9:53 AM
Under Consideration
We have a customer asking if it is possible to have a company/domain wide auto-responder for Holidays when they are closed, potentially adding a picture or html as well.

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Emily Ward Replied
Employee Post
Hi Chris,

Thanks for the great feature request! I can see how a domain level autoresponder can be extremely useful in many situations. I'll go ahead and create a ticket for this request on your behalf to get it over to our developers.
Emily Ward
Customer Relations and Partner Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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You can sort of already do this. At least in SM 14 Enterprise. In the Domain "Events" settings.

Set Event Category as Email, 
Type as Message Received
Then under "Actions" Set the Action as Send Email. 

yes ?

www.HawaiianHope.org - Providing technology services to non profit organizations, homeless shelters, clean and sober houses and prisoner reentry programs. in 2018, in just one year, we gave away 1,000 Free Computers !

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Emily Ward Replied
Employee Post
That's right, Curtis, you can use an event as a workaround. However, the event would send an email to every single message received. So you can't limit it to send just once a day to each sender.
Emily Ward
Customer Relations and Partner Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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