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My emails went missing, and it's not in the deleted folder as well.
Problem reported by Sifu Wong - 6/30/2021 at 2:10 AM
Submitted
Hi, I found out that all my emails in my inbox went missing, and it was not auto-deleted, and it's not even in the deleted emails folder as well. Please help.

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1
Sébastien Riccio Replied
Hello,

I think we need you to provide us a bit more information so we can try to help you.

- What SmarterMail version/build are you using?
- How do you access your mailbox (From a mail client or from the webmail?)
- If it is from a mail client, have you checked if the mails are also gone from the webmail ?

Thanks for the infos.

Sébastien Riccio
System & Network Admin

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