1
Live Chat tracking link
Question asked by Tahir - 6/29/2021 at 12:38 AM
Unanswered
Hello,
Can we find referral link or tracking URL from where customer landed and open our ST chat ?

1 Reply

Reply to Thread
0
Kyle Kerst Replied
Employee Post
I believe this should be within the IIS log files associated with your SmarterTrack site assuming you are tracking the referer value in those log files. You could use SmarterStats to track this potentially as well, so that might be worth testing. 
Kyle Kerst
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

Reply to Thread