SM 7845: EAS connections aren't reported

Problem reported by Gabriele Maoret - SERSIS - 6/25/2021 at 5:29 AM

Resolved

I have updated SM to 7845 and now EAS works better for my smartphones.

However, I can't see how many accounts are accessing via EAS, cause the server now always reports 0 EAS connections, even if I'm sure there are at least three connections (mine and 2 other test users):

Gabriele Maoret - Head of SysAdmins at SERSIS

Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)

4 Replies

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Michael Replied

6/25/2021 at 8:51 AM

Very interesting.

Gabriele Maoret - SERSIS Replied

6/26/2021 at 12:54 AM

UPDATE: it seems that after a few ours the EAS connections table is updated with the correct number of connections, BUT they show up after a while (several hours) and not immediately as espected.

Gabriele Maoret - Head of SysAdmins at SERSIS Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)