I am sorry to hear that you are seeing issues with EAS ( ActiveSync ) not syncing any content to your Outlook application. Unfortunately, EAS is incompatible with Outlook on the desktop. I'm afraid we can no longer support EAS issues related to Outlook on desktop, as Microsoft has ended support for EAS connections to Outlook altogether. You can learn more about Microsoft's deprecation of EAS in Outlook and information on our supported client/protocol connections here:
We do apologize for any inconvenience this may cause. Moving forward we can only support technologies built for their intended and specific purposes. This includes:
For users who currently utilize Outlook for Windows, we would encourage a MAPI connection instead. A 30 day trial of the MAPI/EWS add-on can be started in your Licensing settings. If these errors persist on the MAPI connection, we can certainly troubleshoot these problems and get the information in front of our development team for review.
Andrea RogersSmarterTools Inc.877-357-6278www.smartertools.com
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