Hey Steve, thanks for the ps command.
when you take a look at these logs, first smtp log, second delivery log. Both for the same message. SMTP finds pointer, but delivery log says Reverse DNS Lookup: 20, ReverseFailed
[2021.01.23] 00:07:22.012 [80.242.238.141][21322875] rsp: 220 mail.soko.nl Fri, 22 Jan 2021 23:07:22 +0000 UTC | SMEV
[2021.01.23] 00:07:22.012 [80.242.238.141][21322875] connected at 23-1-2021 00:07:22
[2021.01.23] 00:07:22.012 [80.242.238.141][21322875] Country code: NL
[2021.01.23] 00:07:22.043 [80.242.238.141][21322875] cmd: EHLO srv1.targateam.nl
[2021.01.23] 00:07:22.043 [80.242.238.141][21322875] rsp: 250-mail.soko.nl Hello [80.242.238.141]250-SIZE 41943040250-AUTH LOGIN CRAM-MD5250-STARTTLS250-8BITMIME250-DSN250 OK
[2021.01.23] 00:07:22.090 [80.242.238.141][21322875] cmd: STARTTLS
[2021.01.23] 00:07:22.090 [80.242.238.141][21322875] rsp: 220 Start TLS negotiation
[2021.01.23] 00:07:22.137 [80.242.238.141][21322875] cmd: EHLO srv1.targateam.nl
[2021.01.23] 00:07:22.137 [80.242.238.141][21322875] rsp: 250-mail.soko.nl Hello [80.242.238.141]250-SIZE 41943040250-AUTH LOGIN CRAM-MD5250-8BITMIME250-DSN250 OK
[2021.01.23] 00:07:22.187 [80.242.238.141][21322875] cmd: MAIL FROM:<support@wvksclder.nl> RET=HDRS ENVID=60c1840c-033c-49fd-b3a6-acb0d9b4b8ae SIZE=4084
[2021.01.23] 00:07:22.187 [80.242.238.141][21322875] senderEmail(1): support@wvksclder.nl parsed using: <support@wvksclder.nl>
[2021.01.23] 00:07:29.756 [80.242.238.141][21322875] rsp: 250 OK <support@wvksclder.nl> Sender ok
[2021.01.23] 00:07:29.756 [80.242.238.141][21322875] Sender accepted. Weight: -5. Block threshold: 30.
[2021.01.23] 00:07:29.787 [80.242.238.141][21322875] cmd: RCPT TO:<dummy@email.nl> NOTIFY=FAILURE
[2021.01.23] 00:07:29.787 [80.242.238.141][21322875] rsp: 250 OK <dummy@email.nl> Recipient ok
[2021.01.23] 00:07:29.819 [80.242.238.141][21322875] cmd: DATA
[2021.01.23] 00:07:29.819 [80.242.238.141][21322875] Performing PTR host name lookup for 80.242.238.141
[2021.01.23] 00:07:29.819 [80.242.238.141][21322875] PTR host name for 80.242.238.141 resolved as srv1.targateam.nl
[2021.01.23] 00:07:29.819 [80.242.238.141][21322875] rsp: 354 Start mail input; end with <CRLF>.<CRLF>
[2021.01.23] 00:07:29.850 [80.242.238.141][21322875] senderEmail(2): support@wvksclder.nl parsed using: "uw vakschilder" <support@wvksclder.nl>
[2021.01.23] 00:07:29.850 [80.242.238.141][21322875] Sender accepted. Weight: -5. Block threshold: 30.
[2021.01.23] 00:07:29.881 [80.242.238.141][21322875] rsp: 250 OK
[2021.01.23] 00:07:29.881 [80.242.238.141][21322875] Received message size: 4092 bytes
[2021.01.23] 00:07:29.881 [80.242.238.141][21322875] Successfully wrote to the HDR file. (c:\SmarterMail\Spool\SubSpool0\-429602691769.hdr)
[2021.01.23] 00:07:29.881 [80.242.238.141][21322875] Data transfer succeeded, writing mail to -429602691769.eml (MessageID: <6E499798E9224D9EA9EA94212CB8C5F8@srv1>)
[2021.01.23] 00:07:29.897 [80.242.238.141][21322875] cmd: QUIT
[2021.01.23] 00:07:29.897 [80.242.238.141][21322875] rsp: 221 Service closing transmission channel
[2021.01.23] 00:07:29.897 [80.242.238.141][21322875] disconnected at 23-1-2021 00:07:29
[2021.01.23] 00:07:31.859 [02691769] Delivery started for support@wvksclder.nl at 00:07:31
[2021.01.23] 00:07:43.914 [02691769] Added to SpamCheckQueue (1 queued; 0/30 processing)
[2021.01.23] 00:07:43.914 [02691769] [SpamCheckQueue] Begin Processing.
[2021.01.23] 00:07:43.914 [02691769] Blocked Sender Checks started.
[2021.01.23] 00:07:43.914 [02691769] Blocked Sender Checks completed.
[2021.01.23] 00:07:43.992 [02691769] Spam Checks started.
[2021.01.23] 00:07:46.002 [02691769] Spam Check results: [REVERSE DNS LOOKUP: 20,ReverseFailed], [_SPF: 0,Neutral], [_DKIM: 0,None], [BACKSCATTER: 0,passed], [MAILSPIKE L3: 0,passed], [MAILSPIKE L4: 0,passed], [MAILSPIKE L5: 0,passed], [MCAFEE: 0,passed], [SEM - BLACK: 0,passed], [SPAMCOP: 0,passed], [SPAMHAUS - CSS: 0,passed], [SPAMHAUS - PBL: 0,passed], [SPAMHAUS - SBL: 0,passed], [SPAMRATS: 0,passed], [SURRIEL: 0,passed], [TRUNCATE: 0,passed], [UCEPROTECT LEVEL 1: 0,passed], [UCEPROTECT LEVEL 2: 0,passed], [UCEPROTECT LEVEL 3: 0,passed], [SEM-URI: 0,passed], [SURBL: 3 results 15,failed], [URIBL BLACK: 0,passed], [URIBL RED: 0,passed], [SENDER SCORE 95-100: 0,passed], [DNSWL - LOW: 0,passed], [DNSWL - HIGH: 0,passed], [DNSWL - MEDIUM: 0,passed], [DNSWL - NONE: 0,passed], [HABEAS SAFELIST 127.0.0.50: 0,passed], [ANONMAILS DNSBL: 0,passed], [CBL: 0,passed], [HOSTKARMA - BROWNLIST: 0,passed], [HOSTKARMA - YELLOWLIST: 0,passed], [SENDER SCORE 0-9: 0,passed], [SORBS - NO SERVER: 0,passed], [SORBS - NOMAIL: 0,passed], [BARRACUDA: 0,passed], [HOSTKARMA - BLACKLIST: 0,passed], [MAILSPIKE RBL: 0,passed], [BLOCKLIST.DE: 0,passed], [SPAMRATS NOPTR: 0,passed]
[2021.01.23] 00:07:46.002 [02691769] Spam Checks completed.
[2021.01.23] 00:07:46.002 [02691769] Removed from SpamCheckQueue (0 queued or processing)
[2021.01.23] 00:07:46.917 [02691769] Added to LocalDeliveryQueue (0 queued; 1/50 processing)
[2021.01.23] 00:07:46.917 [02691769] [LocalDeliveryQueue] Begin Processing.
[2021.01.23] 00:07:46.917 [02691769] Starting local delivery to dummy@email.nl
[2021.01.23] 00:07:46.917 [02691769] Process delivery status notification step from local recipient success. Recipient: [dummy@email.nl], Notify: [failure], Delivered: [True], Forwarded: [False], Deleted: False
[2021.01.23] 00:07:46.917 [02691769] Delivery for support@wvksclder.nl to dummy@email.nl has completed (Delivered to Junk Email) Filter: Spam (Weight: 35), Action (Global Level): MoveToFolder
[2021.01.23] 00:07:46.917 [02691769] End delivery to dummy@email.nl (MessageID: <6E499798E9224D9EA9EA94212CB8C5F8@srv1>)
[2021.01.23] 00:07:46.917 [02691769] Removed from LocalDeliveryQueue (0 queued or processing)
[2021.01.23] 00:07:49.931 [02691769] Removing Spool message: Killed: False, Failed: False, Finished: True
[2021.01.23] 00:07:49.931 [02691769] Delivery finished for support@wvksclder.nl at 00:07:49 [id:-429602691769]
for now I'm gonna disable reverse dns check for the spool filtering
is there a difference between rdns lookup for smtp and for delivery(spool)?