Good morning, and thanks for your patience as we have been out of office for the holiday. I'm reviewing your issue report, but we'll need to investigate these further before providing guidance. Can I have you submit a ticket on this with the sender details (from address) so we can check out your logs in more detail? Thanks Jason!
Kyle Kerst
System/Network Administrator
SmarterTools Inc.
(877) 357-6278
www.smartertools.com