Custom Variables In Autoresponder
Idea shared by Jason Earle - 8/17/2020 at 8:33 AM
Is there any way to add custom variables in Autoresponder? I would like to setup autoresponder for our new domain and have everyone's message state their old email address and their new.

Jason Earle

IT Systems Administrator
JCL Investments Inc. | https://www.jclinc.ca

3 Replies

Reply to Thread

Custom variables do not appear to work in Autoresponders.

However, you can create an Event.

Event Category: Email
Event Type: Message Received
Conditions: None
Action: Send an email
To Address: #fromaddress# 

Now you are free to use SmarterMail variables in an autoresponder-like scenario.

Custom variables would be very helpful.
There are posts asking for this that date back to 2015...

As one of your oldest customers, I would also be very happy about this simple feature. It would allow us to make the responders more professional:

Thank you for your message from #date# with the subject #subject#. This could really be programmed in an hour, couldn't it?

George A. RauscherMember of the German Society for Criminology (Deutsche Gesellschaft für Kriminalistik e. V.)Member of "LEVA" Law Enforcement and Emergency Services Video Association, Inc.intelligent piXel GmbHExperts in forensic criminologyEnzianstr. 4a82319 Starnberg0800 - 999 8 99 88 (free*)Website: www.intelligent-pixel.comManaging Director: George A. RauscherAuthorized Representative: Dr. Louise MorgottTax Number: 143 / 150 / 31010HRB 207 679 / Munich Local Court

Reply to Thread