ClamAV "Failed Connections"
Problem reported by Brian Thomforde - 8/6/2020 at 8:04 AM
Resolved
checking the ClamAV report I see over 78.000 "Failed Connections" over the last week, what does that mean and is it something to be concerned about? 

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Gabriele Maoret - SERSIS Replied
I see this issue if I update SmarterMail using MSI installer.

Reinstall it with .EXE installer solve the issue.
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Robert Emmett Replied
Employee Post
@Gabriele, thank you for pointing out this occurrence when installing with the MSI.  We have a task to investigate the MSI installer.

@Brian, are you using the MSI installer?
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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Brian Thomforde Replied
Yes, I used the MSI installer. 
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Robert Emmett Replied
Employee Post
The issue has been resolved. The fix will be included in the next public release.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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Brian Thomforde Replied
so do you recommend the MSI or EXE installer next time? 
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Robert Emmett Replied
Employee Post
Both have been fixed. If you use the MSI you need to manually stop and start the App Pool.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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