SM 7503
Various clients have reported problem when replying to certain messages, the reply windows sits for a few seconds and eventually the following errors is displayed:
array dimensions exceeded supported range
We have verified this on 2 different account, on different domains but haven't been able to pinpoint the conditions under which this happens.
- only seen this on replying to a message (not new messages)
- the original messages being replied to have so far been from outlook/hotmail
- the original messages were base64 encoded
- deleting some content from the original message before hitting Send eventually makes the message go out, in one instance it was just part of the sender's signature, another most of the original message
Edit:
We now have an example of a reply to a Yahoo user, and the original message is not base64