Delete All in Folder confirmation

Idea shared by Chris - 7/13/2020 at 8:51 AM

Completed

We have had a number of users select a message and then select "Delete All in folder" thinking it will just delete the message they selected, but it ends up deleting everything in that folder.

What we need is an additional pop-up confirmation like: "Are you sure you want to delete all messages in this folder?" and a Yes or cancel button.

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kevind Replied

7/13/2020 at 2:09 PM

Good suggestion. Or maybe even get rid of that option. To delete all messages, make the user either 1) select all the messages or 2) delete the folder. Then they will understand what they are doing.