5
[7444] Need to click Show button 2x
Problem reported by kevind - 5/20/2020 at 7:43 AM
Resolved
When viewing a message in preview pane that shows this message:

This message contains content from external sources.

Sometimes you need to click the Show button twice for it to work. The first time it does a refresh on the message, but nothing changes.

Using Google Chrome and build 7444.

5 Replies

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1
Gabriele Maoret - SERSIS Replied
I noticed this too
Gabriele Maoret - Head of SysAdmins at SERSIS Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)
0
Employee Replied
Employee Post
I have created a task for this issue.
0
Employee Replied
Employee Post
Hello, Everyone.
As of yet, I have not been able to replicate this issue, however I am going to be opening a ticket with Kevin and Gabriele in order to begin troubleshooting this better. 
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Gabriele Maoret - SERSIS Replied
Hi Josh! I sended you the raw content of one of these messages via Ticket.

I'm using SM 7445 now 
Gabriele Maoret - Head of SysAdmins at SERSIS Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)
0
Employee Replied
Employee Post
Kevin and Gabriele, we have a fix for this issue that will be included in the next public beta release.

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