7429 MAPI errors
Problem reported by Robert Simpson - 5/4/2020 at 8:00 PM
Submitted
[2020.05.04] 19:55:29.332 Contact Property Error: PidTagSendInternetEncoding
[2020.05.04] Exception: System.NullReferenceException: Object reference not set to an instance of an object.
[2020.05.04]    at MailService.Protocols.Properties.ContactPropertyReader.get_Item(Pid pidTag)
[2020.05.04] 19:55:29.426 Contact Property Error: PidTagSendInternetEncoding
[2020.05.04] Exception: System.NullReferenceException: Object reference not set to an instance of an object.
[2020.05.04]    at MailService.Protocols.Properties.ContactPropertyReader.get_Item(Pid pidTag)

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Tim Uzzanti Replied
Employee Post
Please open a ticket today so we can understand your exact situation.
Tim Uzzanti
CEO
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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Robert Simpson Replied
Done.  I had to disable detailed logging for MAPI.  It was filling up the HDD.  Just one day of detailed logging MAPI for 2 users generated a 39gb log file.

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Tim Uzzanti Replied
Employee Post
Perfect, Larry will be contacting you to request whatever access he needs to see / duplicate the issue.  Each and every issue we see now are unique situations that only come from unique datasets etc.  Just a small byte in the binary that is something we haven't seen before even after processing millions of messages and thousands of mailboxes with our MAPI implementation.
Tim Uzzanti
CEO
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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