SM 7398-->7417 - Problems with EM Client and Smartemail EWS: public folder error

In EM Client (v. 8) connected via EWS there's and error about public folders:

Gabriele Maoret - Head of SysAdmins at SERSIS

Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)

Andrew Barker Replied

4/23/2020 at 12:36 PM

Employee Post

Gabriele,

Based on some internal testing, it appears that the error icon and the message in the reading pane are unrelated. The error icon is an indication of the problem with loading the GAL, while the message in the reading pane is indicating that there are no public email folders.

Since this is not a separate problem, I'm going to mark this thread as Not a Problem.

Andrew Barker Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com

Gabriele Maoret - SERSIS Replied

4/23/2020 at 11:34 PM

OK Andrew, thanks.

I will follow the thread of the GAL issue from now own

Gabriele Maoret - Head of SysAdmins at SERSIS Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)

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