Creating SubFolders In Thunderbird

Problem reported by ScottF - 4/7/2020 at 8:21 AM

Resolved

Possible problem. Running SM Build 7398.

When you create a subfolder in Thunderbird it is not viewable. Reproduced on two different devices.

1. Create a folder in Thunderbird, ex. Ohio.

2. Then create another folder under Ohio, ex. Columbus.

3. The Columbus folder is not viewable.

The Columbus folder is viewable from webmail. Also, if you refresh / subscribe in ThunderBird the Columbus folder is then viewable. I could not reproduce this behavior in SM 15.x. Subfolders are immediately viewable in 15.x.

4 Replies

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Employee Replied

4/8/2020 at 1:07 PM

Employee Post

Hello,

Sorry for the delay in response to this. We have been able to reproduce the issue internally and have added this to our list of bugs to fix. Thank you!