2
Still missing inline image attachments in MAPI (7355)
Problem reported by Robert Simpson - 2/25/2020 at 9:57 AM
Resolved
I'm still receiving e-mails where the inline images are missing over MAPI.  They show up over EAS and on the web, but MAPI's got broken links and no attachments.

Outlookspy is showing zero attachments on the incoming MAPI e-mail, but the web interface's "view raw content" clearly shows them, and the web renders them just fine.

6 Replies

Reply to Thread
0
Larry Duran Replied
Employee Post
Hey Robert, we do have incoming fixes for attachments in MAPI.  They should make it into the next release.  However, if you're able to, you could messages me the raw content of the email and I can debug the issue directly to see if it's been fixed.  Otherwise, the next build might resolve the issue.
Larry Duran Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com
0
echoDreamz Replied
Not just MAPI, we also have users reporting attachment issues Outlook using IMAP. Outlook shows there is an attachment, but shows no attachments.
0
Larry Duran Replied
Employee Post
Robert was able to get me his email and we did find additional issues that will be in the next build.

In regards to IMAP, these fixes would apply to it as well.  The bug fix was a fundamental back-end change not particular to one type of protocol.
Larry Duran Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com
0
echoDreamz Replied
Note that this still exists in the current beta. Outlook shows there is an attachment, but doesnt show any attachments to select / open.
0
Larry Duran Replied
Employee Post
Hey Chris, do you have an email you can send my way that I can debug against?
Larry Duran Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com
0
echoDreamz Replied
Dm'd you Larry - This appears to only affect MAPI.

Reply to Thread