event does not fire
Problem reported by Dmytro Neschetnyi - 2/23/2020 at 5:37 AM
Submitted
I try to create an event such that all letters arriving in my mailbox outside working hours are forwarded to my personal mailbox. But the event does not fire. Neither adding a recipient, not sending mail or notifications. None of this works.
SmarterMail Enterprise Edition
Version: 16.3.6843

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Robert Emmett Replied
Employee Post
Dmytro, do you have your Events logging set to Detailed? What are those logs reporting?
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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Dmytro Neschetnyi Replied
Hi! Yes, it set to Detailed.
I will check it. But interesting - event fire for date limits, but not fire for time limits.
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Dmytro Neschetnyi Replied
I make Event TimeOfDay and put 8 am - 5 pm (between), but it not working. After I change to Outside, it starts work, but it is incorrect. When "Outside" it works always.

Event Logs :

 


0
Robert Emmett Replied
Employee Post
Thank you for providing these details. I have add this to our bugs list for further investigation.  I'll keep you posted with what we find.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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