[BETA 7314] Outlook vs. webmail email states
Problem reported by Alex Clarke - 1/14/2020 at 5:31 PM
MAPI was working well with Outlook and then suddenly I noticed that all my recent emails (these had been read and/or replied to and forwarded) were appearing as unread with no other flags (replied/forwarded) on my phone and webmail only.

I first noticed this on my phone (iOS 13.3 using the Mail app with IMAP connection).

So, Outlook now shows the correct state of each email, but the emails almost appear to be new on the webmail and phone.

I've got logging enabled with Outlook, so let me know if you need anything.

1 Reply

Reply to Thread
Alex Clarke Replied
I've just had a client contact me to say the last 20 or so emails in their Inbox have suddenly been marked as unread.

The use IMAP on their phone and desktop, with occasional webmail use too.

Reply to Thread