Is Maintenance and Support Required? While not “required” for a product to work, it is strongly suggested you keep Maintenance and Support active due to its many benefits: unlimited support of the product, free access to any and all updates and new features that are released for the product, and the ability to use any purchased add-on such as MAPI/EWS, EAS, Cyren and MessageSniffer products. Therefore, while our products will continue to work without Maintenance and Support, it IS required if you plan on using any add-on. This is because the agreements in place with our vendors dictate that the licensing for any SmarterTools product is active and updated to the most recent release.
This is because the agreements in place with our vendors dictate that the licensing for any SmarterTools product is active and updated to the most recent release.
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