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Why 2step authentication settings not shown in my SmarterMail administration
Question asked by Ramnath - 12/15/2019 at 11:13 AM
Answered
Why 2step authentication settings not shown in my SmarterMail administration. Currently I'm using SmarterMail Professional Edition
Version: 16.3.6870
Sébastien Riccio Replied
12/16/2019 at 11:56 AM
For what I know, 2FA is only available from SmarterMail 17 (or 100, or versionless however you want to name it).
16.x does not have 2FA.

Kind regards

edit: I'm not sure if it's available for profressional edition or if it need enterprise edition.
There is a chart here but it doesn't indicate anything about 2FA.
Maybe this should be updated by the team.
Sébastien Riccio System & Network Admin https://swisscenter.com
Derek Curtis Replied
12/16/2019 at 12:23 PM
Employee Post
Thanks, Sebastien. Yeah, it's on our list to fix: it's not a version issue as 2FA is available on both Pro and Enterprise. 
Derek Curtis COO SmarterTools Inc. www.smartertools.com
Sébastien Riccio Replied
12/16/2019 at 12:48 PM
Hello Derek,

Okay, thanks. But 16.x has no 2FA, it's only 17+ ? Original poster seems to be running on 16.x.
I just want to be sure I answered correctly :)

Kind regards
Sébastien Riccio System & Network Admin https://swisscenter.com
Derek Curtis Replied
12/16/2019 at 1:34 PM
Employee Post Marked As Answer
Yeah, you are correct: 2-Factor Authentication was released in the new Build of SmarterMail. (Commonly known as 17.x)
Derek Curtis COO SmarterTools Inc. www.smartertools.com
Ramnath Replied
12/16/2019 at 8:16 PM
Any idea when SmarterMail 17 will be release?
Sébastien Riccio Replied
12/16/2019 at 8:23 PM
It was released 3 december 2018. All releases since build 6911 are v17.

Latest is 7242 

Download for latest is available here:

Changelog can be found here:


Kind regards
Sébastien Riccio System & Network Admin https://swisscenter.com
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