No API for Merging Tickets
Idea shared by Hom Khanal - 12/2/2019 at 8:27 AM
Under Consideration
Hi,
I was looking for merging the tickets through API but couldn't find the one in the API Documentation. Can you please add this new API in upcoming version so that we can use them.

Thank You
Hom Khanal

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Emily Ward Replied
Employee Post
Hi Hom,

Thank you for your request.  I have submitted this to our developers for discussion. I'm also changing this to an Idea > Under Consideration since it is a feature request and not a bug.
Emily Ward
Customer Relations and Partner Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
1
Employee Replied
Employee Post
Hi Hom,

We agree that adding ticket merging to our API is a great idea and we are currently looking into what it would take to implement this in the future.

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