Back to Community Threads
Beta 7264 EAS login failure with domain alias
Problem reported by Robert Simpson - 11/27/2019 at 10:26 AM
Resolved
Maybe this is fixed in 7269, but when I upgraded to 7264, my EAS users logging in with an account using a domain alias domain name can no longer log in.  They have to use the non-alias'd domain name in their login username.

2 Replies

Reply to Thread
0
Matt Petty Replied
12/2/2019 at 8:05 AM
Employee Post
Hello,

I was able to reproduce this in EAS and also I noticed issues with Autodiscover/Auth with MAPI as well. We are meeting now and I will make sure this gets brought up, we'll get attention on it this week.
Matt Petty
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Matt Petty Replied
12/2/2019 at 1:30 PM
Employee Post Marked As Resolution
Hello,

We have a fix for this, I sent you a custom beta build with the fix.
Matt Petty
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
Back to Community Threads

Reply to Thread

Related Community Threads

Build 7565 - Can't delete messages on Mac Mail (IMAP)Problem reported by Sébastien Riccio - Today
Outlook crashes with MAPIProblem reported by Stefano - Today
Smartermail one way video chat possible?Idea by MailUser - Today
[UI] Preview Pane enhancementsIdea by kevind - Today
Disable unencrypted authentication on "TLS" portsIdea by Colin M - Today

Related Knowledge Base Articles

Slow 250 response after Mail From command is issued during an SMTP session.SmarterMail > Troubleshooting
Set up Autodiscover for SmarterMailSmarterMail > Installation and Configuration
Upgrading SmarterMail (Domain Conversion)SmarterMail > Installation and Configuration
Customizing SmarterMail's Webmail InterfaceSmarterMail > Installation and Configuration
Domains with Names Like mail.example.com DisappearSmarterMail > Troubleshooting