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Outbound mail - Not Related to our server -Delivery log indicate bypass method -BUILD 7242
Problem reported by CTL - 11/20/2019 at 6:11 AM
Submitted
Hello,

Delivery log indicate outbound mail not related our hosted domain send mail via bypass method

[2019.11.19] 16:51:08.707 [60793] Delivery started for raymond.m.glinka@mod.ameriprise.com (via bypass) at 4:51:08 PM [2019.11.19] 16:51:14.718 [60793] Sending remote mail for raymond.m.glinka@mod.ameriprise.com [2019.11.19] 16:51:16.156 [60793] CMD: MAIL FROM: SIZE=1519 [2019.11.19] 16:51:16.281 [60793] RSP: 250 sender  ok [2019.11.19] 16:51:17.720 [60793] Delivery finished for raymond.m.glinka@mod.ameriprise.com at 4:51:17 PM    [id:352132860793] [2019.11.20] 00:43:27.739 [60951] Delivery started for raymond.m.glinka@mod.ameriprise.com (via bypass) at 12:43:27 AM [2019.11.20] 00:43:33.770 [60951] Sending remote mail for raymond.m.glinka@mod.ameriprise.com [2019.11.20] 00:43:34.614 [60951] CMD: MAIL FROM: SIZE=1489 [2019.11.20] 00:43:34.708 [60951] RSP: 250 sender  ok [2019.11.20] 00:43:36.786 [60951] Delivery finished for raymond.m.glinka@mod.ameriprise.com at 12:43:36 AM    [id:352132860951] 


Please advice where I have to put controls ?

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CTL Replied
Hello All

I have found the problem outbound mail by pass authentication via IP white list IP ,  latest build automatically fetch authentication by pass white list IP ,  its cause huge security vulnerability ,  Smatermail Support team should not  develop or open without customer knowledge by pass authentication.  

In my server huge list of IPs for white listed due to proper mail delivery.  The Ips accumulate over 14 years smartermail usage for mail service.

Any one using IPs white list then careful , should use only SMTP / IMAP purpose

FYI -  Spool Dashboard helped me outbound service notification

Thanks
Binesh



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