Mailing List Query
Question asked by James - 11/12/2019 at 11:08 AM
Answered
Hi,

I've just started with smarter mail and have been exploring the mailing list features.
When I switch on double opt in, I only get a confirmation email if I send a subscribe command. Is there any way to send a confirmation email when a subscriber is added either manually or via file upload?

Any guidance would be appreciated


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Emily Ward Replied
Employee Post Marked As Answer
Hello James,

The confirmation email is only sent when a potential subscriber sends the listserv@domain.com a SUBSCRIBE email.  The confirmation will not be sent when the subscriber is uploaded or manually added to a list.
Emily Ward
Customer Relations and Partner Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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