I'm running SmarterStats version 10.5.5751 and recently have started having problems with missing data.
Essentially, I just use SmarterStats to calculate a websites bandwidth usage. I import the previous months IIS logs at the start of each month and simply let SS process them.
Recently though, I'm seeing erratic gaps in the data, for example it shows data up until the 14th of the month, then nothing until the 20th, then more data for a few days, then empty again.
If I re-process the log files (I also tried creating a new profile for this website), I then get data missing in different periods. I ran a disc check which came back OK. I'm completely baffled, any help would be appreciated.
Many Thanks, James