Why does email forwarding doesn't work sometimes in smartermail?
Question asked by Kunal Mayekar - 9/17/2019 at 3:29 AM
Unanswered
A mail comes from external domain to ABC@domain email id. A forwarding is set on ABC@domain to forward all the mails of ABC@domain to DEF@domain. Sometimes the forwarding works properly, but sometimes the forwarding doesn't work. This issue happens for only one domain of all the domains configured. I have properlly configured all the settings. Please let me know the exact issue why does this happens sometimes and for only one domain?
Employee Replied
Employee Post
Hi Kunal,

What version or build of SmarterMail are you running?
Employee Replied
Employee Post
Hi Kunal.  Edit the domain and check its "Forwarding Exclusion" setting.  Please see my screenshot.

Kunal Mayekar Replied
Hi Emily. I am using smartermail enterprise 15.7 mail server software.

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