SM Build 7188 - Wouldn't install with new IIS site

Problem reported by Merle Wait - 9/8/2019 at 5:47 AM

Submitted

Just an observance.,..

a.) Tried to install SM_7188 on new computer, new site... et al....

Win2016 - Standard, 3.5 GHz; 32GB of RAM

b.) Would hang up on , "Wait will we update Windows Configuration"

- Set to Free Install.

- We never, ever .. install anything to C:\drive, so used alternate local drive.

- Told install to install and create a new site.

c.) After 40 minutes, killed the install.

d.) Set up IIS site, tried again - telling it to use existing site.. - it worked.

Now am struggling with SM will not access website.. (i.e. http://localhost:9998/ ..doesn't work)

3 Replies

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Keevin Fisher Replied

9/16/2019 at 2:39 PM

I had the same problem. SM_7188 won't install. I got lucky and found that it wouldn't work if you the .msi installer, but it would with the SM_7188.exe installer.

I found that the http://localhost:9998/ doesn't work, and it seems to be deprecated. Should you want to used the :9998 website, it would install it under IIS with a 9998 binding. Make sure you have the IIS role installed on your server. That could resolve your issue.

I really like the new version, but it took a little tweeking to make the migration possible from 15.x and go to the most current version. I am still doing testing, and it looks very promising.

-K

Sébastien Riccio Replied

9/16/2019 at 2:48 PM

I'm not totally sure but if I remember correctly, port 9998 was when SmarterMail was installing a built-in web server. so it doesn't conflict with an already present IIS config.

Sébastien Riccio System & Network Admin https://swisscenter.com

Merle Wait Replied

9/17/2019 at 6:12 AM

Understand the port 9998 .. but the true issue was that it just "stalled" with the initial install.

It wasn't difficult to go around it.. but if I was a new user... not sure what I would have done.

Thanks Keevin & Sébastien for the update.

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