Customers Can not create any ticket
Problem reported by Ghasem Yaghoubi - August 18 at 4:26 AM
Submitted
Hi,
recently i installed smartertrack free edition and i create account for some customer but none of them can create ticket, when they submit the ticket page reset everything and nothing happen and no thicket appearance in user or management interface.

any help please?!

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Rod Lasky Replied
Employee Post
Hello Ghasem.  Go to Settings >> Manage >> Departments.  Edit your department and select the Tickets tab.
Make sure "New Tickets in Portal"  is not set to Nobody.

Rod Lasky
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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