Customers Can not create any ticket
Problem reported by Ghasem Yaghoubi - 8/18/2019 at 4:26 AM
Submitted
Hi,
recently i installed smartertrack free edition and i create account for some customer but none of them can create ticket, when they submit the ticket page reset everything and nothing happen and no thicket appearance in user or management interface.

any help please?!

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Employee Replied
Employee Post
Hello Ghasem.  Go to Settings >> Manage >> Departments.  Edit your department and select the Tickets tab.
Make sure "New Tickets in Portal"  is not set to Nobody.

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