Unable to open tickets
Problem reported by LeapSwitch Networks - August 14 at 7:25 AM
Being Fixed
While opening a ticket in SmarterTools portal, it shows - 

Licenses with active Maintenance and Support receive free technical support. To submit an incident for a license, please reinstate the Maintenance and Support on that license.                    

If I go to My Licenses , it shows all licenses active with status Protected. All are paid for. 

What seems to be the issue ?

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Rod Lasky Replied
Employee Post
Hello.  We're checking into this now.
Rod Lasky
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278

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