Sometimes you need to refresh after visiting this page in order to see the updated rDNS entries. This is because we don't check the rDNS until the page is visited, anything you see as "Loading..." should hopefully be filled in on the next visit to the page. I'll admit this is not great behavior and it's something we should look into fixing. I believe this is on our bugs list.
EDIT: Not on the list but is now.
Matt Petty
Senior Software Developer
SmarterTools Inc.
www.smartertools.com