3
When version 15 reports came back?
Question asked by Sérgio Rocha - 8/5/2019 at 12:21 PM
Answered
Hi,

In the past we had message by domain, bandwith by domain, disk space by domain, message send by day, protocol usage, etc since version 16 we lose all this reports.

At the moment we are having a IMAP usage abuse, we know already that is IMAP, but we dont have any clue what domain is, we cant investigate more to try understant if is a legitime usage peak or any kind of abuse.

Do ST have any plan to give back this tools we had in the past?

3 Replies

Reply to Thread
1
Kyle Kerst Replied
Employee Post
Hello Sergio, I've added a feature request to our list to add these reports back in to our latest releases. 
Kyle Kerst IT Coordinator SmarterTools Inc. www.smartertools.com
1
Employee Replied
Employee Post Marked As Answer
Hi Sergio,

You can still breakdown reports by domain and user.  When you view a report, for example the IMAP Sessions report, it defaults to "Trend" Mode. If you change that to "Domains" Mode, then it should show you a breakdown of IMAP sessions by domain.  You should then be able to click on each domain to view by user.  
0
Sérgio Rocha Replied
Hi Emily,

Great tip, yes you are right, from the sessions you change the mode for domains and from the domain you can sort and even drill down to user.

Any way, its a little bit hidden, and I don't have sure now but we had more reports in version 15. For example the dashboard with top values of the day.

Thank you so must for your help.

Reply to Thread