Content Filtering Subject rewrite
Problem reported by Eric Tykwinski - 7/9/2019 at 1:24 PM
Resolved
Running Build 7090 still, but didn't see this in the release notes.

I have a customer that wanted to put [External] on the emails if:
Domain is not domain.tld
and
Other: Sender authenticated -> No

Doesn't seem to work however, I tried both domain and email address with *@domain.tld.
If someone wants to give it a shot and let me know, I would appreciate the feedback.

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I just tried something similar. 
In the filters, If you have "From specific domains " selected, then i think it is looking only for a domain, not the @ sign.  i tried one with *@ like you have shown, and it did not prefix the subject.  I removed the *@ and just left the domain name, and it added the prefix on the subject.  (this is SM version 14 too)

www.HawaiianHope.org - Providing technology services to non profit organizations, homeless shelters, clean and sober houses and prisoner reentry programs. in 2018, in just one year, we gave away 1,000 Free Computers !

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Emily Ward Replied
Employee Post
Hi Eric,

For the content filter condition try changing the Comparison field to "Does Not Match" and put domain.tld in the text field.  Then remove the Sender authenticated condition. For the action, make sure you are using "Add Text to Subject" for the action.  So the content filter should look something like this:


You may also need to upgrade to the latest build, 7125, and if you still cannot get the content filter to work you may need a support ticket.
Emily Ward
Customer Relations and Partner Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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Eric Tykwinski Replied
Emily,

Thanks, I upgraded already and it's working fine. Customer didn't want it, but I got it to work.
What they were actually asking for was the warning messages in the body you can do on Exchange and Office365.
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Emily Ward Replied
Employee Post
Eric,

I'm glad it's working for you now.  I'll go ahead and mark this as resolved. 
Emily Ward
Customer Relations and Partner Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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