smartermail 17 spam settings
Problem reported by Binesh Shammunni - June 28 at 3:48 AM
Submitted
Hello All

Any one suggest smartermail spam settings , I tried some of the mail settings but not worked as expected. Refer below link and suggest medium spam weight 14 but smartermail community mail weight 19 and moved junk folder 




Return-Path: <noreply@smartertools.com>
Received: from mail.smartertools.com (mail.smartertools.com [66.172.30.61]) by ip-mail.hostname.com with SMTP
(version=TLS\Tls12
cipher=Aes256 bits=256);
Mon, 24 Jun 2019 20:07:18 -0400
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=smartertools.com; s=8d6c83ab9877a17;
h=content-type:subject:date:reply-to:to:from:mime-version
:x-receiver:x-sender;
bh=OzORb5iW3bvnyyrDwa+hMiTVYZKalL2rNwWLfL5TSH8=;
b=YEfvMVSHFZKkTj4qXlqQKn1VAON7jIdUh3g7z93pMCRggzny9/V2DGpJbWJ2m02BG
MWfkqyBytIH4hO0EW/Cbx2dtKgtZ38AWTFICMebPwFjTloEhxxTATejXRGuUw0Ax+
p0juZ6iKHuEdi26J4IWCZf6tr/vIlWE+zt4UJsckgqwNr5SbNgAM6sG7QfeEwm0cU
KIAyljmchKzy5f2cNilTek+mLpvG+2s0QMOGW2TtbgdxGSCToUf2cnJnPNkciZZI+
FHsR3pARvnnnvP5IjQhJff3coZ42q3q56GzUuudT+Jn3tjgLeDPttZfURQkAHnc+y
ZeJ3e9hbAGyQIIikA==
X-Sender: "SmarterTools [No Reply]" <noreply@smartertools.com>
X-Receiver: support@domain.com
MIME-Version: 1.0
From: "SmarterTools [No Reply]" <noreply@smartertools.com>
To: support@domain.com
Reply-To: noreply@smartertools.com
Date: 24 Jun 2019 17:06:48 -0700
Subject: SmarterTools Maintenance Scheduled
Content-Type: multipart/alternative;
boundary=--boundary_441_67691fe8-e53b-469b-b7f7-60d459cb0a03
X-CTCH-RefId: str=0001.0A090213.5D1165C5.0009:SCFSTAT50369673,ss=1,re=-4.000,recu=0.000,reip=0.000,cl=1,cld=1,fgs=0
X-CTCH-AVLevel: Unknown
Message-ID: <70588b0b97c8402bab725c2e3cfc8a89@com>
X-SmarterMail-Spam: SPF [Pass]: 0, UCE PROTECT LEVEL 2: 2, UCE PROTECT LEVEL 3: 2, Cyren [Unknown]: 0, ISpamAssassin [raw:0]: 0, DK [None]: 0, DKIM [Pass]: 0, SEM-URIBL [count:1]: 10, SEM-URIRED [count:1]: 5
X-SmarterMail-TotalSpamWeight: 19


Thanks

4 Replies

Reply to Thread
0
Kyle Kerst Replied
Employee Post
Hello Binesh! I reviewed the headers you provided and it looks like this might be due to the connection to one or more of your URIBL lists not returning quickly enough. Can you try setting your primary/secondary DNS server addresses to Google under Settings>General?

Google DNS 1: 8.8.8.8
Google DNS 2: 8.8.4.4
Kyle Kerst
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Binesh Shammunni Replied
Yes I did configure already google DNS , Let me know any other possible issue ?

Thanks
0
Steve Norton Replied
You should not be using public DNS servers, the DNS servers used by SmarterMail should only use root hints beyond the network edge and not forwarders and are dedicated to the SmarterMail servers, if your network can allow, as described here. Have you tried backing up your existing settings, resetting to the latest version 17 defaults and then merge and required existing settings (via text editing the json)?
0
Binesh Shammunni Replied
Yes I revert google DNS ,  I think one of my client domain trusted list and IP under white list still the domain email going to spam folder or delete above spam weight 30 .

Thanks Steve Norton   for your suggestions 

Reply to Thread