Export disk usage for a domain

Problem reported by Stefano - 6/7/2019 at 6:40 AM

Resolved

Hi,

I'm trying to export the disk usage of every account of a single domain but I can't do it, the button EXPORT doesn't work.

I'm using SM 17 buil 7090.

Thanks

3 Replies

Reply to Thread

Kyle Kerst Replied

6/7/2019 at 8:33 AM

Employee Post

Do you see any files downloaded when you click on the Export button? It may be your browser blocking the file download due to it not being a trusted site, you can try adding it to the trusted list as well.

Kyle Kerst Lead Internal Network/System Administrator SmarterTools Inc. smartertools.com

Stefano Replied

6/7/2019 at 10:31 AM

Dear Kyle,

I've tried in different browsers in different computers, nothing to do.

This is what I see (https://i.postimg.cc/434gVSgV/sm17-disk-usage.jpg)

Tony Scholz Replied

6/24/2019 at 4:13 PM

Employee Post Marked As Resolution

Hello,

When I test this locally I am not getting any issues. This is version 7090 in Google Chrome. IF you are still seeing this issue please start a ticket so that we can look into your specific situation.

Thank you

Tony Scholz Lead Network/System Administrator SmarterTools Inc. www.smartertools.com

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