Updating after maintenance contract expires
Question asked by Ashwin Pai - 5/14/2019 at 10:27 AM
We have a two agent license for SmarterTrack Professional Version 12.1.6004.27879 and our maintenance contract expired on May 9th. We elected not to renew the maintenance contract. Truth be told the product is so good , that we really do not need support and typically do not bother to upgrade. 

 Build 7067 was released on May 8th and our contract expired on May 9th . Today is May 14th
Question is can I upgraded my licensed version today after the maintenance contract has expired ? 


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Kyle Kerst Replied
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Depending on the license key itself, you may be able to upgrade as it depends on what version the license entitles you to. Can you reach out to our sales team to confirm please?
Kyle Kerst
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278

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