Webmail problem on IPhone 7

On the IPhone 7 when you are using the interface in vertical orientation the Send button is not visible. The top of the page starts at the signature drop down.

However it works in horizontal orientation.

Kevin

Employee Replied

5/7/2019 at 4:55 PM

Employee Post Marked As Resolution

Hi Kevin,

Thank you for reaching out. To the right of the subject line there's an upward facing arrow, tap on that and it will shift the view to show the Send button.

I hope this helps!

Kevin McNally Replied

5/8/2019 at 2:31 PM

Hi Rose,

Thank you for responding, but that didn't work. Attached is an image of what he is seeing on the phone.

Kevin

Employee Replied

5/8/2019 at 3:06 PM

Employee Post

Hi Kevin,

What does the screen look like after he taps on the ^ symbol to the right of the subject? The screen should change, and when the ^ has been tapped, the symbol then points down like a V instead of pointing up like an arrow. That screenshot will help.

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